Mobiles.co.uk Review 2026: Pros, Cons and Verdict
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By Mohamed Zaki · Researched and updated October 28, 2026 · Coupons Scout may earn a commission when you buy through links on this page, at no extra cost to you. Affiliate disclosure.
This Mobiles.co.uk review is for UK shoppers who want a new phone on a monthly contract, a SIM only plan or a refurbished handset, and who want to know how delivery, returns and pricing work before they order. Mobiles.co.uk is a trading division of Currys Retail Limited, and it says it launched in 1995. We researched its delivery, help, SIM only and refurbished pages in October 2026. Before you choose a plan, check our Mobiles.co.uk coupon page for current offers.
Quick Verdict
Our score: 4.4/5 · A long-running UK phone shop with free delivery, a wide choice of SIM only plans and refurbished phones
Mobiles.co.uk is a Currys division that says it launched in 1995, and it sells contract phones, SIM only plans and refurbished phones. As of October 2026, delivery is free on every order, handsets ordered before 8pm go next day by DPD, and change-of-mind returns must be raised within 14 calendar days.
Best for: UK shoppers who want a new contract phone or a SIM only plan with free delivery and the backing of Currys stores for repairs.
Consider an alternative if: you want an O2 or Three branded plan, since the SIM only pages we read list Vodafone, iD Mobile, Voxi and EE.
Key Takeaways
- Mobiles.co.uk is a trading division of Currys Retail Limited, and the retailer says it launched in 1995, which makes it one of the longest-running online phone shops in the UK.
- As of October 2026, Mobiles.co.uk says delivery is free on every order, and DPD delivers handsets the next day when you order before 8pm.
- Mobiles.co.uk SIM only orders go by Royal Mail and arrive within five working days, according to its delivery page.
- Change-of-mind returns at Mobiles.co.uk must be raised within 14 calendar days, and a faulty handset can be exchanged within 30 days.
- Mobiles.co.uk refurbished phones come with a 12-month warranty, grades A to C, and battery health of at least 80%, according to its refurbished pages.
- We rate Mobiles.co.uk 4.4 out of 5 for UK shoppers who want contract phones or SIM only plans with free delivery.
Mobiles.co.uk at a Glance
| Detail | Mobiles.co.uk |
|---|---|
| Owner | Trading division of Currys Retail Limited |
| Launched | 1995, according to its about page |
| What it sells | Contract phones, SIM only plans, refurbished phones, accessories, business contracts |
| SIM only networks | Vodafone, iD Mobile, Voxi and EE (pages we read) |
| Delivery | Free on every order; next day by DPD if ordered before 8pm |
| SIM only delivery | Royal Mail, within five working days |
| Change-of-mind returns | Raise within 14 calendar days |
| Faulty handsets | Exchange within 30 days, then the 1-year manufacturer warranty |
| Refurbished warranty | 12 months, grades A, B and C |
From Mobiles.co.uk’s own delivery, help, SIM only, refurbished and about pages, October 28, 2026. Prices are in GBP.
What Is Mobiles.co.uk and Who Is It For?
Mobiles.co.uk is an online phone shop run as a trading division of Currys Retail Limited, part of Currys plc. Its about page says it launched in 1995 and calls itself the longest-running online mobile phone shop. It sells pay monthly contract phones, SIM only plans, refurbished phones and accessories, and it has a separate section for business contracts.
Mobiles.co.uk suits:
- Contract phone buyers who want a new handset on a monthly plan with free delivery.
- SIM only shoppers who want to compare Vodafone, iD Mobile, Voxi and EE plans in one place.
- Budget buyers who are happy with a refurbished phone that has a 12-month warranty.
- Key workers and students, since the shop has a discount area for NHS staff, teachers, the Blue Light workforce and students.
Mobiles.co.uk Review: Phones, SIM Only Plans and Extras
Which Networks Does Mobiles.co.uk Offer?
The SIM only page lists plans from Vodafone, iD Mobile and Voxi, and a separate page covers EE. You can filter for 30-day, 5G and unlimited data plans. iD Mobile is the Currys-owned network and runs on the Three network. Its listings include 1, 12 and 24-month plans, and one SIM only listing started at GBP 6 a month when we checked.
Do Prices Rise During the Contract?
It depends on the network. Vodafone listings show a set rise each April; one 12-month plan said the monthly cost would increase by GBP 1.80 every April. Many iD Mobile listings carry a No annual price rises label instead. Because the listings show this up front, you can compare plans with the rise in mind.
Are Refurbished Phones a Good Option Here?
They are a good fit for buyers who want a lower entry price, according to the shop’s own grading. The refurbished phones page says every refurbished handset comes with a 12-month warranty and battery health of at least 80%. Grade A (Excellent) may have minor cosmetic marks, Grade B (Very Good) shows light signs of use, and Grade C (Good) shows clear signs of use but no deep scratches. A fault in the first month gets a replacement, and later faults are repaired free at a Currys store.
Can You Sell Your Old Phone to Mobiles.co.uk?
Yes. The Sell My Phone page asks a few questions about your handset and gives an instant price. If you accept, you get a prepaid envelope and are paid by bank transfer or cheque, and broken phones are accepted too. Remove your SIM card and personal data before you post it.
Mobiles.co.uk Delivery and Returns
How Much Does Delivery Cost at Mobiles.co.uk?
Nothing. The delivery page says delivery is always free, no matter what you order. Handsets go by DPD, which sends a notice with the hour your parcel will arrive. Orders placed before 8pm are listed for next-day delivery, and later orders take two days. SIM only orders go by Royal Mail and should arrive within five working days.
What Is the Mobiles.co.uk Return Policy?
According to the help page, you need to tell Mobiles.co.uk within 14 calendar days if you want to return a phone, and you start the return in My Account. For a refund, the phone should be unused and in its original packaging, with all accessories and free gifts. The page also notes that the box seal may be broken by warehouse spot checks before dispatch. A faulty handset can be exchanged within 30 days, and after that you are covered by the 1-year manufacturer warranty, with repairs through a local Currys store.
Mobiles.co.uk Pricing in 2026
Mobiles.co.uk does not charge for delivery, so you pay the plan price plus any upfront cost. Plan prices change often, so here are the costs its own pages state, as of October 2026.
| Item | Cost | Condition |
|---|---|---|
| Delivery | Free | Every order, per the delivery page |
| iD Mobile SIM only (example) | From GBP 6 a month | One listing when we checked |
| Vodafone annual rise (example) | GBP 1.80 a month each April | One 12-month Vodafone listing |
| Phone Care accessory cover | Up to GBP 300 | Optional insurance, monthly premium |
| Refurbished warranty | 12 months included | All refurbished phones |
From Mobiles.co.uk’s own delivery, SIM only and Phone Care pages, October 28, 2026. Prices are in GBP and change often; check the live listing.
How Can You Pay Less at Mobiles.co.uk?
- Compare the total cost. Multiply the monthly price by the term and add the upfront cost, then factor in any April rise.
- Look at iD Mobile plans. Many iD Mobile listings say No annual price rises, which keeps the monthly cost flat.
- Consider refurbished. Refurbished handsets come with a 12-month warranty and at least 80% battery health.
- Use a promo code. Our Mobiles.co.uk coupon page lists current codes and offers; click Get Code before you check out.
Check current offers before you choose a plan.
Pros and Cons of Mobiles.co.uk
✅ What We Like
- Free delivery on every order, with no minimum spend.
- Next-day DPD delivery on handsets ordered before 8pm, with a one-hour delivery window.
- SIM only plans on Vodafone, iD Mobile, Voxi and EE, including 30-day and 5G options.
- Many iD Mobile listings carry a No annual price rises label.
- Refurbished phones in grades A to C with a 12-month warranty and at least 80% battery health.
- Backed by Currys: repairs after the first 30 days go through a local Currys store.
- Sell My Phone service with an instant quote and a prepaid envelope, including for broken phones.
💡 Things to Consider
- Vodafone listings rise each April, for example by GBP 1.80 a month on one 12-month plan; compare the total cost or pick an iD Mobile plan without annual rises.
- Change-of-mind refunds need an unused phone in its original packaging with all accessories; keep the box and gifts until you are sure.
- The SIM only pages we read did not list O2 or Three branded plans; iD Mobile runs on the Three network if you want that coverage.
Mobiles.co.uk’s strengths are free delivery, a wide choice of SIM only plans, refurbished phones with a warranty and the support of Currys stores. The things to consider are price rises on some networks and the condition rules for refunds. Compare the full-term cost and keep the box until you are sure.
Is Mobiles.co.uk Legit and Safe to Buy From?
Mobiles.co.uk is a trading division of Currys Retail Limited, with company number 02142673, and it says it has sold phones online since 1995. It publishes clear delivery, return, insurance and trade-in pages. As with any monthly contract, check the full-term cost and the April price rule before you sign, and only take insurance if it suits you.
How We Rated Mobiles.co.uk
| Criterion | Score | Why |
|---|---|---|
| Delivery | 4.7/5 | Free delivery on every order and next-day DPD on handsets ordered before 8pm. |
| Choice of plans | 4.4/5 | Contract phones plus SIM only plans on Vodafone, iD Mobile, Voxi and EE. |
| Price clarity | 4.2/5 | Annual April rises are shown on Vodafone listings; iD Mobile plans are marked when there are none. |
| Returns and warranty | 4.3/5 | 14 calendar days for a change of mind, 30 days for faulty exchanges, then Currys repairs. |
| Extras | 4.4/5 | Refurbished phones, Sell My Phone, Phone Care insurance and key worker discounts. |
| Overall | 4.4/5 | A long-running UK phone shop with free delivery, a wide choice of SIM only plans and refurbished phones |
How we score: we researched Mobiles.co.uk’s own pages on October 28, 2026 (delivery, help, SIM only, refurbished, Sell My Phone and about pages) and compared them with other UK phone retailers. Its site blocked our page reader, so we used the text of its own pages shown in search results. Scores reflect this research of the brand’s pages, not a purchase or a trial, and no company reviewed this article.
How Mobiles.co.uk Compares to Other UK Phone Retailers
| Retailer | Owner | Networks listed | Delivery | Our score |
|---|---|---|---|---|
| Mobiles.co.uk | Currys Retail Limited | Vodafone, iD Mobile, Voxi, EE | Free on every order; next day before 8pm | 4.4/5 |
| Fonehouse | KTM Online Limited | Three, Vodafone, Talkmobile, VOXI | Free next day on handsets in stock | 4.3/5 |
| Affordable Mobiles | Part of the AO family | O2, Three, Vodafone, Talkmobile, Voxi, Smarty | Free next day on its deal pages | 4.2/5 |
| Mobile Phones Direct | AO Retail Limited | O2, Vodafone, Three, Talkmobile, SMARTY, VOXI | Free next day on every order | 4.2/5 |
From each retailer’s own website, October 28, 2026.
Fonehouse adds a UK store network, while the two AO sites list O2 and Three plans. See our Mobiles.co.uk alternatives and competitors comparison and our shopping guides.
How to Order From Mobiles.co.uk
- Choose a contract phone, a SIM only plan or a refurbished handset, and filter by network, data and term.
- Check the monthly price, the upfront cost and whether the plan rises each April.
- Order before 8pm for next-day DPD delivery on handsets.
- Check our Mobiles.co.uk coupon page for current codes before you pay.
Final Verdict: Is Mobiles.co.uk Worth It?
For most UK shoppers who want a contract phone or a SIM only plan with free delivery, we think it is. Mobiles.co.uk has sold phones online since 1995, it sits within Currys, and it states clear delivery and return rules. We rate it 4.4 out of 5, mainly for free delivery, plan choice and refurbished phones with a 12-month warranty. Check the April price rule on your plan and keep the packaging until you are sure.
Frequently Asked Questions
Who owns Mobiles.co.uk?
Mobiles.co.uk is a trading division of Currys Retail Limited, part of Currys plc. As of October 2026, its about page says the shop launched in 1995.
Is delivery free at Mobiles.co.uk?
Yes. As of October 2026, Mobiles.co.uk says delivery is free on every order. Handsets go by DPD, with next-day delivery when you order before 8pm, and SIM only orders arrive by Royal Mail within five working days.
What is the Mobiles.co.uk return policy?
Mobiles.co.uk asks you to raise a change-of-mind return within 14 calendar days, with the phone unused and in its original packaging. A faulty handset can be exchanged within 30 days, and after that the 1-year manufacturer warranty applies.
Which networks does Mobiles.co.uk sell?
As of October 2026, the Mobiles.co.uk SIM only pages list Vodafone, iD Mobile and Voxi, plus a separate EE SIM only page. iD Mobile runs on the Three network.
Does Mobiles.co.uk sell refurbished phones?
Yes. Mobiles.co.uk refurbished phones come in grades A, B and C, with a 12-month warranty and battery health of at least 80%, according to its refurbished pages.
Are there Mobiles.co.uk promo codes?
Our Mobiles.co.uk coupon page lists current codes and offers. Click Get Code on the page so the discount is applied before you check out.
About the author: Mohamed Zaki, Founder & Chief MarTech Strategist, Coupons Scout. Mohamed Zaki is the founder of Coupons Scout and leads how the team finds deals and researches the software behind them. He focuses on marketing technology, automation tools and ways to pay less for them.
Editorial note: this article is based on research of brand product pages, help centers and policies, last checked October 28, 2026. Scores are our editorial opinion. Coupons Scout may earn a commission from some links, which never changes our rankings.
Sources
Brand pages we used for this article, checked October 28, 2026. Prices and plans can change, so confirm on the brand’s own website before you buy.
