Contact Us

At Coupons Scout, we are committed to providing you with a frictionless and transparent shopping experience. Whether you need help with a discount code, have a question about our review methodology, or want to explore partnership opportunities, our team is ready to assist you.

Learn more about our overarching mission to build a “Scalable Savings Ecosystem” on our About Us page, or read about the experts ready to answer your inquiries on the Our Team at Coupons Scout page.

How to Reach Us

For the fastest resolution, please send us an email. Our team aims to review and respond to all inquiries within 48 business hours.

  • General Support Email: contact@couponsscout.com
  • Headquarters Address: 3415 1/2 Greystone Dr, Austin, TX 78731, USA. (Note: We are a globally distributed, remote-first team, but this serves as our official business address).

Guided Inquiries

To help us route your message to the correct department quickly, please specify the nature of your inquiry in the subject line of your email:

  • Report a Dead Code: Did a discount fail at checkout? Even with our rigorous Coupons Scout Verification Protocol (CSVP™), promotions can end unexpectedly. Let us know the code and the store from our Stores directory so Kanokchai Likitapiwat’s Operations team can re-test and remove it immediately. Discover more about our testing process on our How we work page.
  • Partnership & Merchant Inquiries: Are you a brand or affiliate network looking to feature your latest deals across our Categories Page? Send us your proposal. Please note that all partnerships must align with our strict Editorial Guidelines.
  • Press & Media: If you are a journalist seeking a quote from our Founder & CEO, please review the About Mohamed Zaki page for his background and reach out to us to schedule an interview.
  • General Questions: For all other inquiries, including questions regarding our Privacy Policy, Terms and Conditions, or Accessibility Statement, please select this option.

Frequently Asked Questions (FAQs)

How long does it take to get a response from Coupons Scout?

We strive to be as responsive as possible. You can expect a reply from a real human on our team within 48 business hours of submitting your inquiry via email.

How do I report a coupon code that isn’t working?

If you find a code on our Latest Coupons feed that fails to apply a discount, please email us at contact@couponsscout.com with the subject line “Report a Dead Code.” Include the store name, the specific code, and the issue you experienced. Our operations team will test it immediately.

How can my store or software be reviewed on Coupons Scout?

We are always looking to expand our database with high-value products and services. You can email us under “Partnership Inquiries.” However, please be aware that we do not accept paid placements for positive reviews; our domain experts strictly adhere to objective testing standards.

Are you currently hiring?

Yes, we are a fast-growing MarTech company always on the lookout for talented Data Analysts, Tech Reviewers, and Savings Experts. For current openings and application instructions, please visit our Career Opportunities page.