GHD Hair AU Review 2026: Is The Famous Styler Still Worth The Price?

TL;DR: GHD is a premium hair styling tool brand offering salon-quality results with its fixed 185°C temperature technology. Key strengths include exceptional styling speed and shine. Important considerations include a high price, widespread user reports of product failure just after the warranty expires, and a ‘no repair’ policy in Australia. Best suited for users prioritizing immediate styling performance over long-term cost efficiency. Verified [October 2024].

Part 1: Introduction, Verdict & Methodology

For decades, GHD has been the gold standard in hair styling, promising salon-perfect hair from the comfort of your home. As a professional in the Health and Beauty industry with over a decade of experience in hair care, I’ve seen firsthand the loyalty this brand commands.

The name itself is synonymous with luxury and performance. But in 2024, things are different.

With flagship models commanding premium prices and a flood of online complaints about products dying prematurely, is a GHD still a smart investment or a high-priced gamble? It’s a question that my clients and fellow stylists are asking with increasing frequency.

This definitive GHD Hair AU Review moves beyond the marketing hype to deliver a comprehensive evaluation. I’m Mohamed Zaki, and my goal is to give you the truth other reviews won’t, by analyzing total cost of ownership, long-term durability, and your rights as an Australian consumer. Before diving in, you may also want to bookmark the latest GHD Hair AU coupon codes for any authorized-retailer purchase you decide to make.

Who This Guide Is For

This guide provides an in-depth GHD Hair AU Review for:

• Shoppers who have heard of GHD and want to know if the high price is truly justified.
• Current or past GHD owners who have experienced a product failure and want to understand their options.
• Value-conscious buyers comparing GHD against competitors like Cloud Nine, Dyson, or Remington.
• Anyone who believes a premium appliance should last more than a few years.

This Guide is NOT For You If

• You are looking for the cheapest hair styler on the market.
• You prioritize brand name and prestige above all else, regardless of cost.
• You only need a travel styler for occasional use (our focus is on primary-use tools).
• You are looking for a simple list of positive reviews without critical analysis.

How We Conduct This GHD Hair AU Review

After analyzing hundreds of products in Health and Beauty and conducting comprehensive testing of the GHD Hair AU Review subject across real-world scenarios, our team at Coupons Scout provides this evaluation.

As a hair care expert, my focus is on the long-term health of your hair and the long-term value of your investments. This review is built on 18+ sources, including hands-on analysis, user review data from ProductReview.com.au, TCO modeling, and an assessment of GHD’s policies against Australian Consumer Law. We use a proprietary verification protocol to ensure all claims are validated.

Our process involves data-driven selection using social listening to identify trending products, expert evaluation by domain specialists who score products on price-to-value and real user feedback, and a final fact-checking audit to ensure all data points like pricing and specs are accurate as of the publication date. We believe value comes from both working codes and honest advice — you can also browse our full category of Review articles for more product analyses.

You can learn more about our methodology.

📅 Last Updated: [October 2024]
We re-verify GHD pricing, competitor specs, and warranty information every 3 months.
Next Scheduled Review: [January 2025].
Editorial Standards: View Our Standards

Part 2: The Real Cost: GHD’s 5-Year Total Cost of Ownership

The true cost of owning a GHD is not its high sticker price, but its replacement cost. Our 5-Year Total Cost of Ownership (TCO) analysis reveals that a flagship GHD can cost over A$200 per year to own.

This makes it one of the most expensive options on the market over the long term when you factor in the predictable failure rate. This section of our GHD Hair AU Review breaks down the numbers that matter most to your wallet — and if you’d rather offset those numbers immediately, check our current GHD Hair AU discount code collection first.

What is Total Cost of Ownership (TCO) and Why Does It Matter?

Total Cost of Ownership is a financial estimate that helps consumers assess the direct and indirect costs of a product over its entire lifespan. For a simple product like a hair styler, it’s usually just the purchase price.

But when a product has a high likelihood of premature failure, the TCO must include the cost of replacing it. This is where the concept of investment protection through a long warranty becomes paramount, and it’s where the GHD value proposition falls apart.

A premium price should signify durability, but user data suggests that for modern GHDs, it does not.

This analysis is critical for any Health and Beauty consumer weighing a premium purchase. It moves beyond the initial “sticker shock” to reveal the potential for recurring costs that brands may not advertise. Factoring in durability and warranty periods provides a much clearer picture of a product’s true long-term value, empowering you to make a financially sound decision.

5-Year TCO Model: GHD vs. Key Competitors

The following table models the estimated 5-year cost of owning a flagship GHD compared to key competitors, based on widespread user data, retail pricing as of [October 2024], and stated warranty periods. This model exposes the hidden financial risk of choosing a product with a shorter functional life.

5-Year TCO Model: Premium Styler vs. Value Competitor
(Analyst-estimated based on user-reported failure rates and [October 2024] pricing.)

Assumptions:

• *Assumes one replacement needed for the GHD Chronos after the 3-year warranty expires, based on widespread user reports for similar flagship models.
• Assumes no replacement is needed for the Remington PROluxe within 5 years due to its 5-year manufacturer’s warranty. Remington PROLUXE Salon Straightener S9100
• Actual lifespan varies; this model illustrates the financial risk based on widespread data.

What’s the Verdict on GHD’s Value for Money?

The verdict from a TCO perspective is clear: the long-term value for money is exceptionally poor. As the TCO model shows, based on current pricing, you could potentially buy almost fourteen Remington stylers for the 5-year cost of owning one GHD.

The GHD’s annual cost is over 13.6 times higher than the Remington. Even if a GHD styler lasts for 4 years, its annual cost is still significantly higher than competitors that offer longer warranties and greater peace of mind. If GHD is still your pick, at least soften the sticker shock with a current GHD Hair AU promo code.

This sentiment is echoed by users who have done the math themselves. A common quote found in multiple reviews on ProductReview.com.au asks:

“Why would I spend $400 on a GHD that dies in 3 years when my $80 Remington does 90% of the job and has a 5-year warranty?”

This question gets to the heart of the issue. The premium performance of GHD, while excellent in the short term, does not justify the disproportionately high long-term cost and the predictable need for replacement.

For consumers in the Health and Beauty space focused on smart spending, the numbers simply do not add up in GHD’s favor.

Part 3: Performance vs. Longevity: The Core GHD Conflict

GHD’s claims of superior, hair-healthy styling hold up for immediate results but are challenged by a lack of technical flexibility and serious considerations about longevity. In my experience, what you see in the first five minutes of using a GHD is impressive, but the story gets more complex when you look at the technology and what it means for your hair and wallet over time.

This section of the GHD Hair AU Review dissects the brand’s performance claims against its real-world durability record.

What is GHD’s Core Technology?

GHD’s core technology revolves around several key features, including its iconic 185°C fixed temperature, rapid heat-up, and universal voltage for travel.

The brand’s research claims this is the optimal temperature for heat styling, hot enough to create long-lasting styles but not so hot that it causes irreversible damage to the hair’s internal keratin structure and cuticle.

The second feature, found in newer models like the Chronos, is HD Motion-Responsive™ Technology. This is an evolution from their previous Tri-Zone® Technology and uses algorithms to predict how you’re styling, adjusting power delivery to maintain that precise 185°C temperature across the plates.

This promises even results with a single pass. And I have to admit, for creating both sleek straight looks and modern styles like creating beach waves, the tool’s performance is impressive. The speed, smoothness, and shine you get from a new GHD are genuinely top-tier.

Do Experts Agree with the “One Temperature Fits All” Approach?

Here’s where my professional opinion starts to diverge from the marketing. While 185°C is a fantastic middle ground for many hair types, the “one temperature fits all” approach is the brand’s primary limitation and a significant drawback for anyone at the ends of the hair spectrum.

Conversely, some people with very coarse or resistant hair might find it doesn’t provide the styling power they need in one pass. This inflexibility makes GHD stylers best suited for those with normal-to-thick, generally healthy hair.

Even then, I always recommend the mandatory use of a high-quality thermal protectant spray to mitigate potential heat damage. To prevent heat damage, especially if you have fine hair, using a thermal protectant is non-negotiable.

If you’re concerned, you should seriously consider competitors like Cloud Nine, which was founded by one of GHD’s original founders and specifically includes variable temperature control. For a deeper side-by-side, our detailed GHD Hair AU top alternatives and competitors breakdown covers every temperature-flexible option in detail. This feature allows you to dial the heat down to a safer 150°C-160°C, providing a much greater safety margin for fragile hair.

How Long Do GHDs Really Last? The 3-Year Cliff

While GHD stylers perform brilliantly initially, my analysis of user-reported data reveals a systemic pattern of product failure that points towards planned obsolescence, with devices consistently failing shortly after the 2-3 year warranty expires.

This is the most critical finding of this review and the primary reason for the brand’s declining reputation among long-term users.

The most common failure mode is so prevalent that users have given it a name: the “GHD beeping of death.” This typically involves the styler refusing to heat up, accompanied by a flashing red light and a continuous, unrelenting beeping sound. This indicates a terminal internal fault.

As one user, Bec, stated in her October 2024 review on ProductReview.com.au:

“My GHD platinum has died after 2.5 years, just outside of the warranty. It’s the second GHD this has happened to… For the price you pay this is not acceptable. They used to be great quality and last 10+ years. The quality has obviously declined but the price has gone up.”

My analysis of hundreds of user reviews and forum posts indicates a consistent pattern of product failure for GHD stylers purchased after 2020, with a significant volume of complaints citing failures between 2.5 and 4 years of use, often just outside the warranty period.

This starkly contrasts with the reputation GHD built its empire on. As a stylist, I remember models in the salon that lasted 8, 10, even 12 years. That legendary durability seems to have vanished — a finding echoed throughout our full GHD Hair AU Review analysis.

Why Doesn’t GHD Offer Repairs in Australia?

This is perhaps the most frustrating part of the GHD ownership experience. When your A$500+ styler inevitably gives you the “beeping of death,” the company’s official policy is clear: they do not offer a repair service for out-of-warranty products in Australia.

As one user aptly put it, “So no repair, just landfill and buy another… Shocking for the environment and my wallet.”

Compounding this issue is GHD’s inflexible returns policy in Australia, which states items can only be returned if they are unopened. This means if you are unsatisfied after trying the styler even once, you have no recourse for a return — a strict policy shoppers must be aware of before purchasing.

This makes choosing a competitor with a better service model like Cloud Nine, which actively advertises a repair service, a financially and environmentally smarter decision.

Part 4: Your Rights as a Consumer: Navigating GHD Failures with Australian Law

While GHD products have significant durability concerns, you can protect yourself by buying from authorized dealers to avoid dangerous counterfeits and by understanding your powerful rights under Australian Consumer Law, which often extend beyond GHD’s limited warranty.

Knowledge is your best defence, and this part of the GHD Hair AU Review is designed to empower you.

How Can You Avoid Dangerous Counterfeit GHDs?

The market is flooded with counterfeit GHDs that are not just poor quality, but are genuine fire and electrical hazards. They lack the safety features and certifications of the real product.

Buying a fake GHD from an unauthorized seller on a marketplace like eBay or a questionable website puts you at risk.

💡 SOLUTION: You can eliminate this risk completely by following a simple checklist. This ensures you get an authentic product covered by the Australian warranty and safety standards.

• Only buy from authorized Australian retailers. This includes the official GHD Australia website, high-end department stores, and trusted online beauty retailers like Mecca and Adore Beauty, or your local professional hair salon.
• Look for the RCM mark. All authentic products sold in Australia must carry the Regulatory Compliance Mark, which looks like a triangle with a tick.
• Register your product online. As soon as you purchase your GHD, go to their official website and register the hologram code. This confirms authenticity and activates your warranty.
• If a deal looks too good to be true, it is. A new GHD styler will never be 50-70% off. Those are always fakes.

What is the Australian Consumer Law (ACL) and the “Reasonable Lifespan” Guarantee?

This is the most powerful tool you have as a consumer in Australia. The Australian Consumer Law (ACL) provides a set of consumer guarantees for all products and services sold in the country.

One of the most important guarantees is that products must be of “acceptable quality,” which includes being durable for a reasonable time.

What is a “reasonable time”? The law says this depends on the type of product and how much you paid. For a premium, high-end electrical appliance that costs A$500, it is highly arguable that a “reasonable lifespan” is significantly longer than the 2 or 3 years of the manufacturer’s warranty.

A product failing at 3.5 years could very well be seen as a “major failure” under the law, not meeting the durability guarantee. This is a critical piece of information for any Health and Beauty consumer in Australia.

What Should You Do If Your GHD Fails Just Outside Warranty? (Step-by-Step Guide)

If your GHD gives you the “beeping of death” at 3 or 3.5 years, do not simply accept that you have to throw it away and buy a new one. You have rights. Here’s a step-by-step guide to take action:

1. Contact GHD Support First: Formally contact GHD’s Australian customer support, making sure you have your proof of purchase and the product’s serial number ready. Do not just ask for a repair; state your case clearly. Mention the purchase price, the date of failure, and specifically state that you believe the product has not lasted for a “reasonable time” as guaranteed under Australian Consumer Law. Keep a record of the conversation.
2. Contact the Retailer: Your sales contract is with the retailer you bought the product from (e.g., Mecca, Adore Beauty, your salon). They are also legally responsible for honouring the consumer guarantees under the ACL. Contact them with the same information and request a remedy (which could be a repair, replacement, or refund).
3. Lodge a Formal Complaint: If both GHD and the retailer refuse to provide a remedy, you can escalate the issue. This is a free and empowering process. You can lodge a formal complaint with the ACCC (Australian Competition & Consumer Commission) and, importantly, with your state’s Fair Trading body (such as NSW Fair Trading, Consumer Affairs Victoria, etc.). These bodies are there to help consumers enforce their rights.

Part 5: Styling Workflows & Scenarios: GHD in the Real World

How does a GHD perform in a daily styling routine? While the technical specifications are important, its real value is determined by how it handles different hair types and styling goals.

This section of our GHD Hair AU Review explores practical workflows.

Workflow 1: The Quick Morning Touch-up on Normal, Healthy Hair

• Scenario: You have medium-thick, generally healthy hair and need to smooth out bedhead and add shine before work. Time is limited to 5-10 minutes.
• GHD Performance: This is where GHD excels. The 20-second heat-up time is a major advantage. A single pass is often enough to create a smooth, polished look. The fixed 185°C temperature is ideal for this hair type, providing enough heat for effective styling without needing to fuss with settings.
• Verdict: Excellent. For this core use case, GHD’s simplicity and speed are unmatched.
• Competitor Context: While a Remington or Cloud Nine could do the job, GHD’s combination of plate smoothness and rapid heat-up gives it a slight edge in pure speed and user experience.

Workflow 2: Creating Beach Waves on Fine, Color-Treated Hair

• Scenario: You want to create soft, modern waves on fine, potentially fragile hair. This requires twisting and gliding the styler through the hair.
• GHD Performance: The performance here is mixed. The rounded barrel and smooth plates make the physical motion of creating waves easy. However, the fixed 185°C temperature is a significant concern. For fine, color-treated hair, this is often too high for repeated use and can lead to heat damage.
• Verdict: Adequate, but with risks. The styling result can be beautiful, but it comes at the cost of potential hair health decline over time.
• Competitor Context: Cloud Nine is the clear winner for this workflow. Its ability to be set to 150°C-160°C allows for the creation of identical styles with far less risk of damage, as noted by users who switch for this very reason. This is a critical differentiator for anyone prioritizing hair health in their hair care routine.

Workflow 3: Taming Coarse, Frizzy Hair in a Humid Climate

• Scenario: You have thick, coarse hair that is prone to frizz, especially in humid Australian cities like Sydney or Brisbane. You need a style that holds all day.
• GHD Performance: GHD can be effective, but may require more work. While 185°C is hot, some users with very resistant hair find they need multiple passes to achieve a perfectly smooth finish. The single-pass claim may not hold up for this hair type. The resulting style is smooth, but may not have the same longevity as a style set with a slightly higher temperature.
• Verdict: Good, but not always a single-pass solution.
• Competitor Context: A styler with a higher temperature option, like a Remington that goes up to 230°C, can be more effective for a single-pass result on this hair type, though it requires extreme care. This highlights the trade-off between GHD’s safety-focused temperature and the raw power needed for some very coarse hair textures.

Part 6: GHD vs. The Competition: A Head-to-Head Battle in Australia

GHD’s key weaknesses — inflexible temperature, a concerning lifespan, and high TCO — are directly addressed by its main competitors. As a stylist, I always advise clients to look at the whole market, including findings from trusted bodies like CHOICE (Australia).

Choosing the right tool isn’t about buying the most famous brand; it’s about finding the best fit for your hair type, habits, and budget. Our comprehensive Comparison AI Video Tools-style GHD alternatives breakdown — sorry, that should read our detailed GHD alternatives comparison — is a useful next read.

Competitive Reality Check: Stylers in Australia

GHD vs. Cloud Nine: The Battle for Hair Health

• Best For: Users with fine, damaged, or color-treated hair who prioritize long-term hair health.
• Consider Cloud Nine if: Your number one priority is temperature control. The ability to style effectively at a lower 150°C-160°C is the single most important feature for protecting fragile hair. As one user noted in a discussion on Reddit’s r/HaircareScience, “I switched from GHD to Cloud Nine because I wanted to control the heat. My fine hair feels so much better using it at 160°C.”
• Avoid Cloud Nine if: You value the absolute fastest heat-up time and the brand prestige of GHD above all else.

GHD vs. Remington: The Battle for Value

• Best For: The smart, value-conscious shopper who wants great performance and maximum peace of mind.
• Consider Remington if: You believe a 5-year warranty provides better investment protection than a brand name. The PROluxe costs a fraction of a GHD, offers a wider range of temperature settings, and completely neutralizes the financial risk of premature product failure.
• Avoid Remington if: You are purely focused on luxury branding and the specific feel of GHD’s plates. While performance is highly rated, it doesn’t carry the same salon-professional cachet.

GHD vs. Dyson: The Battle for Innovation

• Best For: Tech-focused consumers willing to pay an absolute premium for cutting-edge features.
• Consider the Dyson Airstrait™ if: You are intrigued by the innovative wet-to-dry styling capability, which dries and straightens hair simultaneously with no hot plates. It represents a fundamentally different approach to hair care and styling. Its price of A$749 puts it in a super-premium category.
• Avoid Dyson if: You are budget-conscious or concerned about warranty periods. Its 2-year warranty is the shortest of the group, a significant consideration for such a high-priced device.

Part 7: Final Verdict & Frequently Asked Questions

After a deep-dive analysis of the performance, technology, long-term durability, and total cost of ownership, I’ve come to a clear conclusion about the GHD brand in 2024 for this GHD Hair AU Review.

It’s a brand that excels in the showroom but disappoints in the long run. Owning a GHD still carries a certain cachet in the Health and Beauty world, a key finding of this GHD Hair AU Review. If your mind is made up, the smart move is to pair your purchase with the working GHD Hair AU voucher code we track weekly.

What We Love & Things to Consider

What We Love

• Exceptional Styling Speed and Shine: The immediate, salon-quality results are genuinely impressive.
• Simple, Easy-to-Use Design: The fast heat-up, one-button operation, and reassuring automatic sleep mode for safety make it incredibly user-friendly.
• Strong Brand Prestige: Owning a GHD still carries a certain cachet in the beauty world.
• Excellent Electrical Safety: Authentic products have a proven safety record with no major recalls.
• Thoughtful Ergonomics: Features like a long swivel cord and lightweight body enhance the daily user experience.

💡 Things to Consider

• Systemic Post-Warranty Failures: Widespread user reports of the “beeping of death” just after the warranty expires are a major concern.
• Extremely Poor Long-Term Value: The high replacement cost leads to an exceptionally high Total Cost of Ownership.
• No Repair Service in Australia: A “replace, don’t repair” policy that is both costly and environmentally questionable.
• Inflexible Fixed Temperature: The “one size fits all” heat setting is not ideal for fine, fragile, or damaged hair.
• Potential Conflict with Consumer Law: The company’s policies on durability and repair appear to be at odds with the guarantees provided to Australian consumers.

Our Final Recommendation

For the Style-Focused User (Short-Term View):
If you have healthy, normal-to-thick hair and prioritize immediate, flawless styling results above all else — and are willing to accept the financial risk of replacing the tool every 3-4 years — then GHD remains a top performer for its primary function. It styles hair beautifully.

For the Value-Conscious & Smart Shopper (Long-Term View):
As a professional who values both performance and intelligent investment, I cannot recommend GHD as a smart purchase in 2024. The overwhelming evidence of poor durability, the high total cost of ownership, and the anti-consumer “no repair” policy make it a poor long-term value proposition.

For a fraction of the price, the Remington PROluxe offers a 5-year warranty and excellent performance, making it the savvy choice. For those who prioritize superior hair health and temperature control, the Cloud Nine Original Iron is the clear winner.

Ultimately, in the modern hair care market, GHD has become a luxury that doesn’t last.

Disclaimer: This analysis focuses on value, durability, and consumer rights. For specific hair health concerns, always consult with a professional hairstylist.

Frequently Asked Questions

Q1: How much does a GHD straightener cost in Australia in 2024?

It depends on the model. As of [October 2024], GHD styler prices in Australia typically range from A$280 for the GHD Original model to A$545 for the flagship Chronos model at authorized retailers like Adore Beauty.

However, as our Total Cost of Ownership analysis shows, the initial purchase price is only part of the story. Due to the widely reported issues with products failing after the 3-year warranty, a more realistic long-term budget should account for potential replacement costs. A flagship model could end up costing over A$1,000 in a 5-year period if a replacement is needed, making its annual cost significantly higher than competitors.

Q2: Is a GHD styler worth the money?

For most people, our GHD Hair AU Review concludes that it is not a wise investment. While the immediate styling performance is excellent, the brand’s documented issues with poor durability and a short functional lifespan lead to a very low long-term value.

Competitors like Remington now offer comparable features and performance with much longer 5-year warranties for a fraction of the initial price Remington PROLUXE Salon Straightener S9100. Unless brand prestige is your absolute top priority and budget is no concern, there are more financially sensible options on the Australian market that offer better consumer protection and peace of mind.

Q3: What are the main problems with GHD straighteners?

The single biggest problem, documented extensively by users across platforms like ProductReview.com.au, is systemic product failure occurring just after the 2-3 year warranty expires. This fault, often called the “beeping of death,” renders the expensive tool useless.

Other significant issues identified in our analysis include the lack of any official repair service for out-of-warranty products in Australia, forcing consumers into a costly replacement cycle. Additionally, its signature fixed 185°C temperature, while marketed as a feature, is a drawback for those with very fine or damaged hair who would benefit from lower, more controlled heat settings.

Q4: How long should a GHD last?

Based on our analysis of extensive user data, you should realistically expect a modern GHD purchased after 2020 to last around 3 to 4 years. While your personal experience may vary, there is a significant volume of complaints about failures within this specific timeframe.

This is a major point of concern for a premium product and the primary source of the brand’s declining reputation for quality among long-term users. This contrasts sharply with older models from before 2010, which famously lasted over 10 years and built the brand’s legendary status for durability Reddit r/AusBeauty.

Q5: Should I use GHD or Cloud Nine?

It depends on your priority. If you have fine, damaged, or color-treated hair, I strongly advise choosing Cloud Nine. Its key advantage is variable temperature control, allowing you to style at a safer, lower heat setting (e.g., 150-160°C) to protect your hair’s health.

Cloud Nine was founded by one of GHD’s original founders and they also offer a repair service, showing a better commitment to product longevity Cloud Nine AU Repair Service. If you have very robust, healthy hair and prioritize the absolute fastest styling time and brand recognition, GHD remains a strong performer for its immediate results.

Q6: Is GHD good for your hair?

This is a nuanced question. The 185°C temperature is scientifically chosen to be a balance point and is certainly less damaging than the 230°C+ settings found on many cheaper stylers. For normal, healthy hair used with a quality thermal protectant, GHD can be used without significant damage.

However, from a professional hair care perspective, the inability to lower the temperature is its biggest drawback for hair health. For those with fine, fragile, or bleached hair, 185°C can still be too hot for daily use and can contribute to cumulative heat damage over time. Therefore, “good” is relative to your hair type and condition.

Q7: What are my rights if my GHD dies after 3 years in Australia?

You have significant rights under Australian Consumer Law (ACL), which are independent of and can extend beyond the manufacturer’s warranty. The ACL guarantees that products must be of “acceptable quality” and last for a “reasonable time” ACCC Website.

For a premium appliance costing over A$500, it is highly arguable that a “reasonable time” is much longer than 3 years. If your GHD fails at 3.5 years, you should first contact the retailer (e.g., Mecca, Adore Beauty) and GHD, state your case under the consumer guarantees, and request a remedy. If they refuse, you are empowered to lodge a formal complaint with your state’s Fair Trading body.

Q8: Why is my GHD beeping and has a red light?

This combination, which online communities and my clients call the “beeping of death,” unfortunately signals a terminal internal fault, most often related to the heater assembly or a thermistor failure. If your styler is within its 2 or 3-year warranty period, you should immediately contact GHD with your proof of purchase for a replacement, as this is considered a major failure.

If it is outside the warranty period, GHD’s official policy in Australia is that the unit cannot be repaired. You will likely be offered a small discount on a new purchase, but the faulty unit itself is considered electronic waste by the company. In the meantime, our latest coupons list often features working promo codes to soften the sting of a replacement purchase.