Hiboy Review 2026: Pros, Cons and Verdict
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By Mohamed Zaki · Researched and updated October 28, 2026 · Coupons Scout may earn a commission when you buy through links on this page, at no extra cost to you. Affiliate disclosure.
This Hiboy review is for shoppers who want an electric scooter or e-bike and want to understand the prices, shipping, return rules and warranty before they order. Hiboy sells commuter, seated, performance, off-road and folding models, plus kids’ e-rides, according to its homepage. We read the brand’s own homepage, shipping policy, return page, warranty article and FAQ in October 2026 to explain the costs, the policies and who should choose it.
Quick Verdict
Our score: 4.2/5 · Electric scooters and e-bikes with free US shipping, a 30-day return window and a 12-month warranty
Hiboy sells electric scooters, e-bikes and kids’ e-rides, with the S2 Lite listed at $299.99 against a $439.99 regular price, according to its homepage. As of October 2026, the brand lists free US shipping, a 30-day return window and a 12-month warranty. Non-defective returns carry fees, so read the return page before you order.
Best for: commuters and families who want a wide electric scooter and e-bike range, free US shipping and a clear 30-day return window.
Consider an alternative if: you may return a non-defective unit, since the return page lists fee deductions and you pay the return shipping.
Key Takeaways
- Hiboy sells electric scooters, electric bikes, kids’ e-rides and parts, and as of October 2026 its homepage lists the S2 Lite at $299.99 against a regular price of $439.99.
- As of October 2026, Hiboy lists the EX11 e-bike at $1,299.99 against a regular price of $1,999.99 and the TITAN PRO scooter at $1,349.99 against $1,999.99.
- Hiboy lists free shipping in the US, and its shipping policy says orders are processed within 1 to 3 working days; delivery estimates differ between pages, so confirm at checkout.
- Hiboy’s return page accepts new, unused scooters and e-bikes within 30 days of delivery; for non-defective returns the buyer pays return shipping and fees are deducted.
- Hiboy gives a 12-month manufacturer’s warranty on new products, and the brand says the battery is covered for manufacturing defects.
- The brand says its products are UL 2849 / UL 2272 certified, and its payment page lists Affirm, Afterpay and Klarna among the accepted methods.
- We rate Hiboy 4.2 out of 5 for commuters and families who want a wide range, free US shipping and a 30-day return window.
Hiboy at a Glance
| Detail | Hiboy |
|---|---|
| Best for | Commuters and families who want electric scooters and e-bikes with free US shipping |
| Product lines | Electric scooters, electric bikes, kids’ e-rides, parts and accessories |
| Example prices | S2 Lite $299.99 (regular $439.99); EX11 e-bike $1,299.99 (regular $1,999.99) |
| Shipping | Free in the US; processed within 1 to 3 working days |
| Returns | 30 days from delivery for new, unused scooters and e-bikes |
| Warranty | 12-month manufacturer’s warranty on new products |
| Payment options | Affirm, Afterpay and Klarna among the methods listed |
| Safety | The brand says UL 2849 / UL 2272 certified |
From Hiboy’s homepage, shipping policy, return page, warranty article and FAQ, October 28, 2026.
What Is Hiboy and Who Is It For?
Hiboy is an online shop for electric scooters, electric bikes and kids’ e-rides, with a parts and accessories section for safety gear, locks, storage bags and spares. Its homepage groups scooters into commuter, lightweight and portable, performance and seated models, and e-bikes into commuter, off-road, folding and fat-tire models. It lists sale and regular prices for each, so you can see the discount at a glance.
Hiboy suits:
- Commuters who want a scooter such as the S2 Lite, which the homepage lists at $299.99 against a $439.99 regular price.
- Riders who want a seated scooter, since the Q2 is listed from $422.99 against $699.99.
- E-bike shoppers comparing folding, off-road and fat-tire models, with the EX11 listed at $1,299.99.
- Families looking at kids’ balance bikes, dirt bikes and scooters, such as the DM14 kids’ dirt bike at $539.99.
- Shoppers who prefer installments, because Affirm, Afterpay and Klarna are listed among the payment methods.
Hiboy Review: Shipping, Returns and Warranty
How Does Shipping Work at Hiboy?
As of October 2026, Hiboy’s shipping policy lists United States shipping as free. It says orders are processed within 1 to 3 working days, counted Monday to Friday, and that it ships with UPS, USPS, FedEx or DHL. The delivery estimate differs between pages, so check the date at checkout rather than relying on one figure. If the box arrives damaged, the brand’s warranty article says to report it within 7 days of delivery with clear photos or videos.
What Is the Hiboy Return Policy?
Hiboy’s return page says any new, undamaged and unused scooter or e-bike can be returned within 30 days of the original delivery date, in its original packaging with all accessories. For a defective unit, Hiboy pays return shipping. For a non-defective unit, the buyer pays return shipping and fees are deducted from the refund. The page lists the fee amounts in more than one way, so email support@hiboy.com for the exact figure before you ship anything back.
Between days 31 and 120, the return page says a refund would be 10% to 50% depending on the situation, and it does not accept refunds after 120 days. Once Hiboy receives a return, it says processing takes 3 to 6 business days. PayPal refunds arrive within 48 hours of that, and credit card refunds take 7 to 14 business days.
What Does the Hiboy Warranty Cover?
Hiboy’s warranty article describes a 12-month manufacturer’s warranty for new products bought from its site or an authorized reseller. It starts automatically after purchase and delivery, and it applies to the original purchaser. The brand says it covers manufacturing defects and quality-related issues, including the battery for manufacturing defects. Normal capacity loss over time is not treated as a defect, and accidental damage, misuse, unauthorized repairs and normal wear are excluded.
To make a claim, email Hiboy support with your order number and clear photos or videos. For eligible repairs, the brand provides replacement parts at no charge, though you may need to install them yourself or use a local repair shop. The article does not mention the frame or motor, so ask support if those matter to you.
Hiboy Pricing and Costs in 2026
Prices on the Hiboy homepage show a sale price and a regular price, and the snapshot we read included a Halloween sale that runs through October 31. Sale prices change, so treat the figures below as a snapshot for October 28, 2026.
| Model | Sale price | Regular price |
|---|---|---|
| S2 Lite scooter | $299.99 | $439.99 |
| S2 Pro scooter | From $422.99 | $935.99 |
| Q2 seated scooter | From $422.99 | $699.99 |
| MAX Pro scooter | $656.99 | $999.99 |
| U2 Pro scooter | $1,059.99 | $1,499.98 |
| TITAN PRO scooter | $1,349.99 | $1,999.99 |
| EX11 e-bike | $1,299.99 | $1,999.99 |
| DM14 kids’ dirt bike | $539.99 | $869.99 |
Prices in US dollars as listed on Hiboy’s homepage, October 28, 2026, during a sale that the page says runs through October 31.
How Much Does a Hiboy Scooter Cost?
Among the models we read, the S2 Lite and S2 are each listed at $299.99, while the TITAN PRO performance scooter is listed at $1,349.99. Shipping is free in the US, according to the brand’s shipping policy, and the shipping page says no tax is needed. The pages we read do not list a membership fee.
How Can You Lower Your Hiboy Order Cost?
- Compare sale and regular prices. The homepage shows both, so you can see how large each discount is.
- Use a promo code. Our Hiboy coupon page lists current codes and offers; click Get Code so the discount is applied.
- Choose a payment plan if it suits you. Affirm, Afterpay and Klarna are listed among the payment methods, and terms are shown at checkout.
- Plan to keep the product. Non-defective returns carry fee deductions and return shipping, so decide before you order.
Pros and Cons of Hiboy
✅ What We Like
- Free shipping in the US, according to the brand’s shipping policy.
- 30-day return window for new, unused scooters and e-bikes.
- 12-month warranty, and the brand says the battery is covered for manufacturing defects.
- Wide range: commuter, seated, off-road, folding and kids’ models.
- Sale and regular prices shown side by side, such as the S2 Lite at $299.99 against $439.99.
- Payment options include Affirm, Afterpay and Klarna, among other methods.
- The brand says its products are UL 2849 / UL 2272 certified.
💡 Things to Consider
- Non-defective returns carry fee deductions and the buyer pays return shipping; email support for the exact amount before you ship anything back.
- Delivery estimates differ between the shipping policy and other pages; confirm the date at checkout.
- The 12-month warranty is shorter than the 2-year terms some rivals list; ask support about frame and motor coverage.
Hiboy’s strengths are its wide range, free US shipping, visible sale prices and a 30-day return window. The things to consider are the fee deductions on non-defective returns, the differing delivery estimates and a warranty that runs 12 months. You can handle the return fees by choosing carefully before you order, and you can handle the delivery question by confirming the date at checkout.
Is Hiboy Safe? Safety Notes for Scooters and E-Bikes
The brand says its products are UL 2849 / UL 2272 certified, and that wording appears across its homepage and FAQ. The FAQ also links to a lithium-ion battery safety guide for New York City. We have not inspected any product, so this is the brand’s claim, not our finding. Electric scooters and e-bikes carry real risks, so treat these as sensible habits, not a full safety checklist.
- Wear a helmet and follow your local rules for where scooters and e-bikes can be ridden.
- Use the charger supplied with the product, and charge it as the manual describes.
- Do not leave a battery charging unattended or overnight if the manual advises against it.
- If the product shows a fault, stop riding it and contact support at support@hiboy.com.
How We Rated Hiboy
| Criterion | Score | Why |
|---|---|---|
| Pricing transparency | 4.4/5 | Sale and regular prices are shown side by side, such as the S2 Lite at $299.99 against $439.99. |
| Shipping | 4.3/5 | Free US shipping with 1 to 3 working days of processing; delivery estimates differ between pages. |
| Returns | 3.9/5 | 30-day window, but fee deductions apply and the buyer pays return shipping on non-defective units. |
| Warranty and safety | 4.2/5 | 12-month warranty with battery coverage for defects; the brand says UL 2849 / UL 2272 certified. |
| Range and payment options | 4.4/5 | Scooters, e-bikes and kids’ models; Affirm, Afterpay and Klarna are listed. |
| Overall | 4.2/5 | Electric scooters and e-bikes with free US shipping, a 30-day return window and a 12-month warranty |
How we score: we read Hiboy’s homepage, shipping policy, return page, warranty article and FAQ on October 28, 2026, and compared them with other scooter and e-bike brands. Scores reflect this research of the brand’s pages, not use of the products, and no company reviewed this article.
How Hiboy Compares to Other Scooter and E-Bike Brands
| Brand | Best for | Shipping | Returns | Warranty |
|---|---|---|---|---|
| Hiboy | Wide scooter and e-bike range | Free in the US | 30 days from delivery; fees deducted on non-defective returns | 12 months |
| GOTRAX | Scooters and e-bikes with Shop Pay installments | Free shipping, 4 to 8 business days on average | 31 days; 25% restocking fee on opened units | 1 to 2 years on adult models |
| NIU | Scooters with a longer warranty | Free to the lower 48 states | 30 days from receipt; 10 miles or less on the odometer | 2 years on the main body |
| Segway | Scooters from a large scooter brand | Free on orders of $99+ | 14 days; restocking fee applies | 2 years on most scooters |
| Aventon | E-bikes | Free shipping badge | 14-day returns badge | 2 years |
From each brand’s own store pages, October 28, 2026. Terms differ by model, so check the product page.
See the full breakdown in our Hiboy alternatives and competitors comparison and our shopping guides.
Final Verdict: Is Hiboy Worth It?
Hiboy is a good fit if you want a wide electric scooter and e-bike range with free US shipping, visible sale prices and a 30-day return window. We rate Hiboy 4.2 out of 5, mainly for its range, pricing transparency and free shipping. Keep the return fees and the 12-month warranty in mind, and put safety first when you charge and ride.
Frequently Asked Questions
How much is a Hiboy scooter?
As of October 2026, Hiboy’s homepage lists the S2 Lite at $299.99 against a regular price of $439.99 and the TITAN PRO at $1,349.99 against $1,999.99. Prices change during sales, so check the product page.
Does Hiboy offer free shipping?
Hiboy’s shipping policy lists United States shipping as free, with orders processed within 1 to 3 working days. Delivery estimates differ between pages, so confirm the date at checkout.
What is the Hiboy return policy?
Hiboy accepts new, undamaged and unused scooters and e-bikes within 30 days of delivery. For non-defective returns the buyer pays return shipping and fees are deducted, so email support for the exact amount first.
What does the Hiboy warranty cover?
Hiboy gives a 12-month manufacturer’s warranty on new products, and the brand says it covers manufacturing defects, including the battery. Accidental damage, misuse and unauthorized repairs are excluded.
Is Hiboy safe?
The brand says its products are UL 2849 / UL 2272 certified. We have not inspected the products, so wear a helmet, use the supplied charger and follow the manual.
Does Hiboy offer installments?
Hiboy’s FAQ lists Affirm, Afterpay and Klarna among its payment methods. Terms are not given on the pages we read, so check them at checkout.
Are there Hiboy promo codes?
Our Hiboy coupon page lists current codes and offers. Click Get Code on the page so the discount is applied at checkout.
About the author: Mohamed Zaki, Founder & Chief MarTech Strategist, Coupons Scout. Mohamed Zaki is the founder of Coupons Scout and leads how the team finds deals and researches the software behind them. He focuses on marketing technology, automation tools and ways to pay less for them.
Editorial note: this article is based on research of brand product pages, help centers and policies, last checked October 28, 2026. Scores are our editorial opinion. Coupons Scout may earn a commission from some links, which never changes our rankings.
Sources
Brand pages we used for this article, checked October 28, 2026. Prices and plans can change, so confirm on the brand’s own website before you buy.
