Ferguson Home Review 2026: Returns, Tools, Pros & Cons
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By Mohamed Zaki · Researched and updated November 8, 2026 · Coupons Scout may earn a commission when you buy through links on this page, at no extra cost to you. Affiliate disclosure.
This Ferguson Home review is for homeowners and trade pros planning kitchen, bath, laundry or lighting projects. Ferguson Home is the new name for build.com, Build with Ferguson and the Ferguson Bath, Kitchen and Lighting Gallery, and the company says it lists over 500,000 home improvement products. We reviewed the brand’s own pages in November 2026 to explain the planning tools, Pro perks, returns and shipping, and who should shop there.
Quick Verdict
Our score: 4.4/5 · A large home improvement catalog with free planning tools and a 90-day return window
Ferguson Home, the new name for build.com, Build with Ferguson and the Ferguson Bath, Kitchen and Lighting Gallery, says it lists over 500,000 home improvement products. Its free Project Tool helps you plan by room and share lists with contractors, Pro accounts add exclusive pricing and an account manager, and most items can be returned within 90 days.
Best for: homeowners and trade pros planning kitchen, bath and lighting projects with free planning tools.
Consider an alternative if: you want free return shipping, since standard refunds do not include shipping costs and some returns may carry a restocking fee.
Key Takeaways
- Ferguson Home is the new name for Build with Ferguson, the Ferguson Bath, Kitchen and Lighting Gallery and build.com, according to its support page.
- As of November 2026, Ferguson Home says it lists over 500,000 home improvement products across kitchen, bath, laundry and lighting.
- Ferguson Home’s free Project Tool lets you save products, organize them by room or project, invite contractors and designers, and export a portfolio report with optional specs.
- A Ferguson Home Pro account adds exclusive pricing, a dedicated account manager and a Pro Pricing badge on qualifying items.
- As of November 2026, Ferguson Home says most items can be returned within 90 days of receipt for a refund of the purchase price, not including shipping.
- Ferguson Home lists standard ground shipping at 1-5 business days, and a free shipping threshold is not stated on the pages we read.
- Coupons Scout rates Ferguson Home 4.4 out of 5 for homeowners and trade pros planning kitchen, bath and lighting projects.
Ferguson Home at a Glance
| Detail | Ferguson Home |
|---|---|
| Best for | Homeowners and trade pros planning kitchen, bath and lighting projects |
| Formerly | Build with Ferguson, Ferguson Bath, Kitchen and Lighting Gallery, build.com |
| Catalog | Over 500,000 home improvement products, the company says |
| Categories | Kitchen, bath, laundry, lighting |
| Planning | Free Project Tool |
| Return window | 90 days for most items |
| Standard shipping | Ground, 1-5 business days |
| Free shipping | Not stated on pages we read |
From Ferguson Home’s own support, returns and terms pages, November 8, 2026.
What Is Ferguson Home and Who Is It For?
Ferguson Home is a home improvement store focused on kitchen, bath, laundry and lighting, with guides such as pendant lighting help. According to its support page, it brings together the former build.com, Build with Ferguson and the Ferguson Bath, Kitchen and Lighting Gallery under one name. The company says it lists over 500,000 products, and its local showrooms offer one-on-one consultations.
Ferguson Home is a great fit for:
- Homeowners remodeling a kitchen or bath who want to plan products room by room before buying.
- Trade pros and contractors who can use a Pro account for exclusive pricing and a dedicated account manager.
- Designers who collaborate with clients and want a shared project list and portfolio report.
- Shoppers who like in-person advice and want a local showroom consultation before ordering.
Ferguson Home Review: Key Features
What Does the Free Project Tool Do?
The Project Tool is free for homeowners and pros. You can save favorite products, organize them by room or project, invite contractors and designers, view order status and export a portfolio report with optional specs. For a whole-home remodel, that means one place to keep faucets, fixtures and lighting choices together and share them with the people doing the work.
What Do You Get with a Pro Account?
Ferguson Home says a Pro account adds exclusive pricing, a dedicated account manager and a Pro Pricing badge on qualifying items, so pros can see at a glance which products carry account pricing. Eligibility details are on the brand’s website, so check them there before you apply.
Can You Get Help in a Showroom?
Yes. Ferguson Home’s local showrooms offer one-on-one consultations, which helps if you want to see finishes or talk through a kitchen or bath layout before you order. Pairing a showroom visit with the Project Tool lets you save the products you discussed and share them with your contractor.
Does Ferguson Home Offer Protection Plans?
Ferguson Home offers True Blue Protection Plans, which are described as having no deductible. Coverage terms vary by plan, so read the details on the brand’s own pages before adding one at checkout.
Ferguson Home Pricing, Shipping and Returns in 2026
Ferguson Home does not show example item prices on the pages we read, so check the brand’s website for current pricing on the products you need. Here is what its own pages say about costs, shipping and returns as of November 2026.
| Topic | What Ferguson Home says |
|---|---|
| Item prices | See the brand’s website |
| Pro account | Exclusive pricing, dedicated account manager, Pro Pricing badge on qualifying items |
| Standard shipping | Ground, 1-5 business days |
| Free shipping | Not stated on pages we read |
| Standard returns | Most items within 90 days of receipt; refund of purchase price, not including shipping |
| Defective or incorrect items | Full refund within 90 days |
| Restocking fee | Returns may be subject to a restocking fee |
| Protection plans | True Blue Protection Plans, described as having no deductible |
From Ferguson Home’s own returns, terms and support pages on November 8, 2026. Confirm prices and shipping costs on the brand’s website before you order.
How Does the Ferguson Home Return Policy Work?
Ferguson Home’s returns page says most items can be returned for a refund of the purchase price, not including shipping, within 90 days of receipt. Items must be in the original manufacturer’s box and free from scratches. Defective or incorrect items qualify for a full refund within 90 days, and the terms note that returns may be subject to a restocking fee. Keep the box and check each item’s return terms before you install anything.
How Can You Pay Less at Ferguson Home?
- Use a promo code. Our Ferguson Home coupon page lists current codes and offers; click Get Code so the discount is applied.
- Open a Pro account if you qualify. Ferguson Home says Pro accounts get exclusive pricing on qualifying items.
- Compare shipping options. Shipping is not refunded on standard returns, so review shipping costs at checkout.
- Plan before you buy. Use the free Project Tool to confirm sizes and finishes with your contractor and cut down on returns that may carry a restocking fee.
Pros and Cons of Ferguson Home
✅ What We Like
- Over 500,000 home improvement products, the company says.
- 90-day return window on most items, with a full refund for defective or incorrect items.
- Free Project Tool for planning by room and sharing with contractors and designers.
- Pro accounts with exclusive pricing, a dedicated account manager and Pro Pricing badges.
- Local showrooms with one-on-one consultations for in-person advice.
- True Blue Protection Plans are described as having no deductible.
- Standard ground shipping listed at 1-5 business days.
💡 Things to Consider
- Shipping costs are not refunded on standard returns, so compare shipping options before ordering.
- Some returns may carry a restocking fee; check the item’s return terms first.
- A free shipping threshold is not stated on the pages we read; review shipping costs at checkout.
Ferguson Home’s strengths are range and planning: a catalog the company puts at over 500,000 products, a free Project Tool, Pro perks and showrooms for in-person help. The things to consider are about shipping and return costs, which you can plan around by comparing shipping at checkout and checking each item’s return terms.
Is Ferguson Home Safe and Legit?
Yes. Ferguson Home publishes a support page explaining its rebrand from build.com and Build with Ferguson, a detailed returns page and terms that spell out the 90-day window, the original-box requirement and possible restocking fees. It also runs local showrooms with one-on-one consultations. Read the return terms for each item before ordering, and keep the packaging until you are sure the product fits.
How We Rated Ferguson Home
| Criterion | Score | Why |
|---|---|---|
| Product range | 4.6/5 | Over 500,000 home improvement products across kitchen, bath, laundry and lighting, the company says. |
| Planning tools | 4.5/5 | Free Project Tool with room organization, contractor invites, order status and portfolio reports. |
| Returns | 4.3/5 | 90 days on most items; shipping is not refunded on standard returns and restocking fees may apply. |
| Value | 4.2/5 | Pro accounts add exclusive pricing; item prices and a free shipping threshold were not shown on the pages we read. |
| Trust & policies | 4.4/5 | Clear support, returns and terms pages, plus local showrooms and protection plans with no deductible. |
| Overall | 4.4/5 | A large home improvement catalog with free planning tools and a 90-day return window |
How we score: we read Ferguson Home’s own support page, returns page, terms, Project Tool and Pro account pages on November 8, 2026, and compared them with other home fixtures stores. Scores reflect this research, not a sponsorship, and no company reviewed this article.
How Ferguson Home Compares to Other Home Fixtures Stores
| Brand | Best for | Main categories | Returns / warranty | Our score |
|---|---|---|---|---|
| Ferguson Home | Planning whole-home projects with free tools | Kitchen, bath, laundry, lighting | 90 days on most items | 4.4/5 |
| Signature Hardware | Distinctive bath and kitchen finds | Faucets, vanities, tubs, hardware | 90 days from shipment; owner warranty | 4.4/5 |
| Kohler | Full bathroom remodels and bundles | Faucets, toilets, showers, bathtubs | 90 days from shipment (RGA required) | 4.3/5 |
| Moen | Faucets with lifetime limited warranty | Faucets, showers, sinks, smart water | 30-day free returns; lifetime faucet warranty | 4.3/5 |
See the full breakdown in our Ferguson Home alternatives and competitors comparison and browse our home improvement shopping guides.
How to Get Started with Ferguson Home
- Visit Ferguson Home and create a free Project Tool project for your kitchen, bath or lighting job.
- Save products and organize them by room, then invite your contractor or designer.
- Book a one-on-one showroom consultation if you want in-person advice.
- If you are a trade pro, apply for a Pro account for exclusive pricing and an account manager.
- Check our Ferguson Home coupon page before you check out.
Final Verdict: Is Ferguson Home Worth It?
Yes, especially if you are planning a kitchen, bath or lighting project and want free tools to organize it. Ferguson Home combines a catalog the company puts at over 500,000 products with a free Project Tool, Pro account pricing, showroom help and a 90-day return window on most items. Because shipping is not refunded on standard returns and restocking fees may apply, plan carefully and confirm return terms before you order.
Frequently Asked Questions
Is Ferguson Home the same as build.com?
Yes. According to its support page, Ferguson Home is the new name for Build with Ferguson, the Ferguson Bath, Kitchen and Lighting Gallery and build.com, and as of November 2026 the company says it lists over 500,000 home improvement products.
What is the Ferguson Home return policy?
As of November 2026, Ferguson Home says most items can be returned within 90 days of receipt for a refund of the purchase price, not including shipping. Items must be in the original manufacturer’s box and free from scratches, defective or incorrect items qualify for a full refund within 90 days, and returns may be subject to a restocking fee.
How long does Ferguson Home shipping take?
Ferguson Home lists standard ground shipping at 1-5 business days as of November 2026. A free shipping threshold is not stated on the pages we read, so review shipping costs at checkout.
What is the Ferguson Home Project Tool?
The Ferguson Home Project Tool is free and lets homeowners and pros save products, organize them by room or project, invite contractors and designers, view order status and export a portfolio report with optional specs, across a catalog the company puts at over 500,000 products.
What does a Ferguson Home Pro account include?
As of November 2026, Ferguson Home says a Pro account includes exclusive pricing, a dedicated account manager and a Pro Pricing badge on qualifying items. Check eligibility on the brand’s website.
Are there Ferguson Home promo codes?
Yes. Our Ferguson Home coupon page lists current promo codes and offers as of November 2026. Click Get Code on the page so the discount is applied at checkout.
About the author: Mohamed Zaki, Founder & Chief MarTech Strategist, Coupons Scout. Mohamed Zaki is the founder of Coupons Scout and leads how the team finds deals and researches the software behind them. He focuses on marketing technology, automation tools and ways to pay less for them.
Editorial note: this article is based on research of brand product pages, help centers and policies, last checked November 8, 2026. Scores are our editorial opinion. Coupons Scout may earn a commission from some links, which never changes our rankings.
Sources
Brand pages we used for this article, checked November 8, 2026. Prices and plans can change, so confirm on the brand’s own website before you buy.
